Below are responses to questions we are commonly asked. If your matter requires specific advice, we recommend contacting our office directly.
 

Do I deal directly with the Principal?

Yes. Comfort Conveyancing is a principal-led practice. Every matter benefits from direct principal oversight, and clients deal directly with the person responsible for their transaction.

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What areas do you service?

We act on property transactions across New South Wales, including metropolitan, regional and off-the-plan matters.

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Do you offer fixed fees?

We provide clear, upfront fee disclosures. Where appropriate, fees are offered on a fixed-fee basis, with any variations explained in advance.

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When should I engage a conveyancer?

Ideally, before you sign a contract. Early engagement allows us to review contract terms, identify risks and provide informed advice prior to exchange.

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How is my matter managed?

Each matter is handled in a structured and methodical way, with clear communication, timely updates and disciplined attention to detail from commencement through to settlement.

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How do you handle settlements?

All settlements are conducted electronically via PEXA, ensuring secure, efficient and compliant completion of transactions.

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Are trust monies handled securely?

Yes. Trust monies are managed strictly in accordance with NSW conveyancing requirements and best-practice trust accounting standards.

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Do you act on off-the-plan or complex transactions?

Yes. We regularly act on off-the-plan purchases and complex or non-standard matters requiring additional care and oversight.

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How do I know my matter is in safe hands?

Clients value our principal-led approach, clear communication and disciplined handling of matters. You deal directly with the person responsible for your transaction from start to finish.

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Can you work with my agent, broker or solicitor?

Yes. We regularly coordinate with agents, brokers, solicitors and other professionals to ensure matters progress smoothly and in line with our clients’ objectives.

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What happens if an issue arises during the transaction?

Issues are addressed promptly and carefully. We explain the situation clearly, outline available options and guide clients through informed decision-making.